At Relo, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our website www.relo.top , which specializes in the sale of refurbished smartphones on the French market.

1. Collection of personal data

When you use our site, we may collect the following information:

• Identity information : name, email address, delivery address, telephone number.
  
• Browsing data : IP address, browser type, pages viewed, duration of visit.
  

2. Purposes of data use

We use your personal data to:

• Process and manage your orders.
  
• Communicate with you regarding your account and purchases.
  
• Improve our site and services.
  
• Send promotional information and newsletters (with your consent).
  

3. Legal basis for processing

The processing of personal data is based on:

• Execution of the contract : processing of orders and associated services.
  
• Consent : for sending marketing information and newsletters.
  
• Legitimate interest : to improve our services and prevent fraud.
  

4. Sharing of data

We only share your personal data with third parties in the following cases:

• Suppliers providing delivery and customer support.
  
• Legal or regulatory obligations.
  

5. Data retention

Your personal data is kept for the time necessary to manage your account and your orders, then archived in accordance with legal requirements.

6. Data security

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, disclosure or modification.

7. Your rights

In accordance with the General Data Protection Regulation (GDPR) , you have the following rights:

• Right of access : obtain a copy of your personal data.
  
• Right of rectification : correct inaccurate or incomplete data.
  
• Right to erasure : request the deletion of your data, subject to legal obligations.
  
• Right to restriction : limit the processing of your data in certain circumstances.
  
• Right to object : to object for legitimate reasons to the processing of your data.
  
• Right to portability : receive your data in a structured and common format.
  

To exercise your rights, please contact us at support@relo.top .

8. Cookies

We use cookies to improve your experience on our site. For more details, see our Cookie Policy .

9. Policy Update

This policy may be updated based on legal, regulatory or technical developments. You will be notified of any significant changes in a timely manner.

10. Contact

If you have any questions about this policy or the protection of your data, please contact us at support@relo.top .